Polls

As your feedback matters to us, we publish questionnaires and surveys to collect your views on different topics that help us make the right decisions and improve our optimal services to make you satisfied and happy.

  1. How satisfied are you with TRA’s communication channels ( website, Facebook page, Twitter page, Instagram page , call center) :

    Options Percentage Respondents
    Satisfied 51.35% 19
    Neutral 18.92% 7
    Dissatisfied 29.73% 11
  2. Did the initiative ‘your happiness, our happiness’ help in raising your awareness about the TRA’s services?

    Options Percentage Respondents
    Yes 27.45% 28
    No 12.75% 13
    I do not know anything about the initiative 59.8% 61
  3. How satisfied are you with TRA’s e-Services

    Options Percentage Respondents
    Satisfied 55.17% 16
    Neutral 10.34% 3
    Dissatisfied 34.48% 10
  4. How satisfied are you with TRA’s communication channels ( website, Facebook page,Twitter page , Instagram page , call center)

    Options Percentage Respondents
    Satisfied 65.22% 15
    Dissatisfied 13.04% 3
    Neutral 21.74% 5
  5. How satisfied are you with our new website?

    Options Percentage Respondents
    Very satisfied 41.46% 17
    Satisfied 12.2% 5
    Neutral 14.63% 6
    Dissatisfied 4.88% 2
    Absolutely dissatisfied 26.83% 11
  6. Are you aware of your rights as a telecom consumer?

    Options Percentage Respondents
    Yes 15.62% 5
    Somewhat 21.88% 7
    No 62.5% 20
  7. Which of the following negative aspects are associated with fraudulent mobile phone devices?

    Options Percentage Respondents
    Explosive batteries 5.26% 5
    Radiation leakage 8.42% 8
    Poorer quality of signal and service 3.16% 3
    Less lifespan 17.89% 17
    All of the above 38.95% 37
    None of the above 26.32% 25