eParticipation

Customer Consultation

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Social Media

We are keen to keep pace with the times and maintain communication with our customers via various available social media channels. Our accounts on “Twitter”, “Facebook”, and “YouTube” are intended to share the latest news and events, and keep you updated with the latest in the ICT industry.
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Whitepapers

These white papers offer guidelines on the ethical ways of using the social media. The TRA launched these white papers to create awareness on the precautions to take to avoid all kinds of identity theft and offers ways to seek redressal in case of violation of privacy.
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Polls

As your feedback matters to us, we publish questionnaires and surveys to collect your views on different topics that help us make the right decisions and improve our optimal services to make you satisfied and happy.
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My Gov - Feedback

Proceeding from the pursuance of excellence, the UAE Government has simplified procedures and developed levels of governmental performance and services provided in order to achieve user-satisfaction.In line with the Government´s objective to open communication channels with users in an effort to identify their needs and promote their suggestions, the Federal Feedback Gateway has been set-up in accordance with local and global best practices.
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Contact Director General

H. E. Hamad Obaid Al Mansoori currently holds the position of Director General at the General Authority for Regulating the Telecommunications Sector (TRA) in the UAE, empowered by virtue of the Federal Law by Decree No. (3) of 2003 “Telecom Law”, as amended, to regulate the Telecommunication sector in UAE and ensure fair competition in the local market.
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e-Participation Policy

This policy explains to users the e-participation terms and conditions.
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