SmartPass allows users to access UAE Government services using a single account. Users just need to authenticate once to access multiple on-line Government e-services.
The vast majority of UAE Government Services are available online. Without SmartPass, each UAE Government e-service requires a username and password to use the e-services. Consequently, a user needs to memorise, or document, his username and password for all e-services that he can access. Having to memorise, or document, multiple and different usernames and passwords often leads to situations where a user cannot access the desired e-service, due to forgotten passwords, or user accounts being blocked because of failed login attempts. The only solution is to unblock a username, and to choose a new password. Unblocking a username only reinstates access to a specific e-service. It does not solve the issue of having to memorise, or document, multiple usernames and passwords.
UAE Government e-services, enabled by SmartPass, accept the username and password that are stored in SmartPass. Therefore, in order to access UAE Government e-services, a user only needs to memorise his SmartPass username and password.
Additionally, SmartPass introduces users with accurate and reliable information so you do not have to fill in your personal data every time you use e-Government services (such as the name, Date of birth, nationality, and even personal photo) making it much easier to access the services in faster terms.