Secure Internet

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About the Service

FEDnet provides Secure Internet Connectivity to Federal Government entities through a dual Internet Service Provider (ISP) Solution allowing for high throughput and redundancy.

The Internet Service provides a consolidation of internet connections across Federal Entities. This reduces the perimeter against intruder attacks by limiting the public vulnerability point to just one Internet Gateway, as the FEDnet is the main internet service provider to the federal entities, which leads to 99.99% service availability throughout the year, and saves the entities the service costs. 

SERVICE PROCESS

In case it is a new request, it should be through an official communication with TRA DG.

In case it is an add-on service, it can be sent to FEDnet service desk through the available communication channels.

TARGET AUDIENCE

Federal Government Entities 

 

REQUIRED DOCUMENTS

  • New request: official letter to TRA DG.
  • Add-on service: contact FEdnet service desk.
  • Required information will be gathered after the approval is obtained.
 

SERVICE FEE

The fee is decided based on service size & management decision.

Payment Channels

  • E- Payment
  • E-Dirham
  • Bank Transfer
  • Cheque Deposit

EXPECTED TIME

N/A

SERVICE OFFICER IN CHARGE

Senior Manager - Infrastructure

TERMS AND CONDITIONS

Federal Government Entity 

 

SERVICE CHANNELS

  • TRA Website
  • TRA Mobile App
  • AbuDhabi and Dubai Offices

Service Type

Transactional

Service Classification

Government to Government Services

Service Category

Variation Service