Help and Accessibility

In this page you can find information on the main sections of TRA’s website and the easy-access features. You can see the website user guide of the, or click on each section to see the explanation.

  • e-Services

    You can access the below e-Services provided by TRA through accessing the main page

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  • About TRA

    This page features all information about TRA and its organizational structure, in addition to available vacancies.

  • Services and activities

    This section will assist you in learning about TRA various sectors and all the services and activities they provides

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  • Open Data

    This section represents a source for all statics related to ICT in UAE

  • eParticipation

    This section features the white papers, surveys, and surveys’ results published by TRA

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  • Media Hub

    This section encompasses press releases, annual reports, awareness campaigns, and brief about TRA Social Responsibility

  • Website Structure

    TRA exclusively follows the recommendations laid down by World Wide Web Consortium (W3C) to maintain the website structure

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  • Zoom Screen

    For those with poor visual ability to read text and view images, can use the Zoom option from your browser to enlarge the page

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  • Change text size

    If you have difficulty reading the text on our portal, you can increase or decrease the text-size by clicking on the ´A+´ or ´A-´

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You can access the below e-Services provided by TRA through accessing the main page. Then, Select Services, select Category and select the Service icon shown in orange on the left side of the page:

  • Individuals
  • Business
  • Government

This section will assist you in learning about TRA various sectors and all the services and activities they provides, in addition to answers for the most frequently asked questions. You can also find information about the eservices provided by each sector, and you can view the terms, policies, and systems related to each activity.

This section features the white papers, surveys, and surveys’ results published by TRA. This section also enables you to contact the Director General’s office directly to share your feedback regarding our customer’s relations’ system

TRA exclusively follows the recommendations laid down by World Wide Web Consortium (W3C) to maintain the website structure, navigation, look and feel. You will always have pleasing experience while browsing the portal.

For those with poor visual ability to read text and view images, can use the Zoom option from your browser to enlarge the page. You can change the page size by clicking on the View menu. Then, click on Zoom and adjust the page size according to your needs.

If you have difficulty reading the text on our portal, you can increase or decrease the text-size by clicking on the ´A+´ or ´A-´ icons on the top right corner of the webpage.

Alternately, you can also adjust the text-size setting of your browser in the following way:

  • Internet Explorer: Change the text size setting in your browser by clicking on the View menu. Then, click on Text Size and select the size you require.
  • Firefox: Change the size of the text in your browser by clicking on the View menu. Then, select Increase or Decrease to change the text size. Alternatively you can press ´Ctrl´ and ´+´ keys on the numeric keypad to increase the text size, or ´Ctrl´ and ´-´ (minus) keys to decrease the text size. Pressing ´Ctrl´ and ´0´ returns you to the default size.
  • Google Chrome: Change the text size in your browser by clicking on the main menu. Then, click on Zoom and adjust the text-size. Alternatively you can press ´Ctrl´ and ´+´ keys on the numeric keypad to increase the text size, or ´Ctrl´ and ´-´ (minus) to decrease the text size. Pressing ´Ctrl´ and ´0´ returns you to the default size.
  • Opera: Change the size of both text and graphics using the ´+´ and ´-´ (minus) keys on the numeric keypad. Each press will increase or decrease the size by 10 percent.
  • Safari: To change text size in the safari, click on the View menu. Then click on Make Text Bigger or Make Text Smaller to change the font size as you like. You can also use the keyboard shortcuts: Increase or decrease the text size with ´Apple´ and ´+´ and ´Apple´ and ´-´ (minus) keys.