Commenting on reports regarding VoIP, published by several media outlets, along with discussions by users on various social media channels. The TRA would like to clarify the following:
Voice over Internet Protocol (VoIP) are considered part of the UAE’s regulated activities. The TRA has granted licensed operators the eligibility to provide such services across their networks. Companies wishing to provide such services should coordinate with the UAE’s licensed service providers in this regard.
The TRA stressed on its role as the regulator in this context, especially in light of its devoted efforts towards upgrading the Information and Communication Technology infrastructure and laying the foundations for smart cities and smart government, as well as ensuring the UAE’s leading position on a global standard.