Resources

Check the resources and guidelines issued by TRA and the mGovernment.

Document Title Date Download
UX Guidelines Design Research 2020 01/04/2020 26.7MB
Smart Government Indicators and Enablers Guidelines 2020 - Arabic 01/04/2020 3.3MB
UAE Federal website Qualit 2020 - Arabic 01/04/2020 2.6MB
Guidelines for mobile government enablers’ indices 2019 25/04/2019 2.1MB
In Buildings Telecommunications Network Specification Manual Guidelines V2.0 11/03/2019 10.5MB
Guidelines for mobile government enablers’ indices 2018 - Arabic 22/04/2018 1.2MB
Guidelines for web accessibility (Document is in Arabic) 12/12/2017 326.9KB
Moderation, Usage and Response Policy 13/07/2017 320.1KB
WSIS Report 2017 06/06/2017 13.1MB
Institutional Happiness and Positivity Guidelines 01/01/2017 5.7MB
The UAE mGovernment's style guide for writing in English 01/01/2017 177.4KB
  Federal Websites Guidelines‐ 2016 16/11/2016 829.3KB
Guidelines for eParticipation and Social Media for Government Entities 30/01/2016 11.2MB
Guidelines for eParticipation and Social Media for Government Entities 30/01/2016 11.2MB
Moderation Usage and Response Policy 12/01/2016 320.1KB
Government eService Quality Criteria 2014 12/01/2016 750.6KB
Mobile Government Guidelines 01/08/2013 772.1KB
Voice over Internet Protocol (VoIP) Policy 30/12/2009 284KB