Services & Activities

  • Licensing

    The TRA is the statutory body to issue Licences or licence exemptions in accordance with the Telecommunications Law – Federal Law by Decree No. (3) of 2003 Regarding the Organization of Telecommunications and its amendments.

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  • Regulation

    The TRA is the statutory body responsible for the regulation of the Telecommunications Sector in the UAE. The TRA regulates the sector according to its mandate: the Telecommunications Law – Federal Law by Decree No. (3) of 2003 Regarding the Organization of Telecommunications and its amendments and according to State Policy.

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  • mGovernment

    On 22 May, 2013, H. H. Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai launched the Mobile Government Initiative with the aim of providing government services round the clock through mobile phones, smart devices and kiosks.

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  • Consumer Affairs

    The TRA has been empowered by Federal Law by Decree No. (3) of 2003, and its amendments, to oversee the telecommunication sector in the United Arab Emirates (UAE). As part of the TRA´s role to represent consumer interests, the TRA has established regulations for the telecommunication service providers in the UAE.

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  • Frequency Spectrum Management

    TRA is the body responsible for managing and regulating the Radio Spectrum in the UAE as per the Telecom Law. Regulations of the Radio Spectrum include: Allocating and assigning spectrum for all Radio services

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  • Type Approval

    The different regulations and laws concerning the use of telecommunications equipment between the countries of the world makes some devices suitable for use in some countries while preventing their use in other countries. In this sense most of the world countries start developing its own technical standards and specification which regulate the use and operate of the telecommunications equipment without causing any harm to the users or various communication networks.

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  • .ae Domain

    The .aeDA is the Regulatory Body and Registry Operator for the .ae domain name.The .aeDA is responsible for the setting and enforcement of all policies with regard to the operation of the .ae ccTLD as well as overseeing the operation of the RegistrySystem.

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  • eCommerce

    The e-Commerce Section strives to represent the UAE eGovernment at the regional and international level, at e-Commerce sector events and initiatives. The e-Commerce Section endeavors to promote adherence to regulatory laws which enable secure e-commerce transactions, implementing the Federal Law No. 1 of 2006 on Electronic Commerce and Transactions, published in the Official Gazette of the United Arab Emirates, Volume 442, 36th year, Muharam 1427 H/January 2006.

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  • Procurement & Contracts

    The contracts and procurement unit sets the overall plan to meet and proceed with all of the TRA’s procurements through best practices, to ensure transparency and efficiency in dealing with the customers based on the procurement list and inventory management in the Federal Government, and that will facilitate the governance of procurement process, contracts, supplier and warehouse management, and it works with the suppliers with the best sustainable value by applying the best global practices, and optimal use of resources in the areas of procurement and vendor relations.

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  • Internet Guidelines

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  • SIM card point of sale Registration

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